Final Attendee Numbers and Changes to Orders
When placing a catering request please realistically estimate the number of attendees you anticipate will attend your function. Final attendee numbers must be advised by email to Blueprint Catering info@blueprintcatering.com.auInvoicing/charging will be based on this final number, regardless of turnout, unless the number increases.
Cancellations
Catering requests cancelled with less than 48 hours notice will incur a cancellation fee of 50% of the catering order or $30.00 whichever is greater. Less than 24 hours notice will result in a cancellation fee of 100% of the catering order.
Confirmation & Quotes
Final confirmation of your order is required 7 Days prior to your function. Late orders placed within 48 hours of function date may incur fees
Please inform Blueprint Catering info@blueprintcatering.com.au of your intentions to accept/decline a quote as soon as possible. A catering request will not be considered to be confirmed until the relevant payment method, or invoicing address and ABN is provided.
A confirmation email will be sent to you once your catering request has been processed. Please check all details of the event order accompanying the confirmation email and contact the info@blueprintcatering.com.au office as soon as possible with any errors or changes. The onus to check event orders and contact lies with you, as the person who placed the catering request. If errors are not reported to info@blueprintcatering.com.au and confirmation received before the event start date then we hold no responsibility for any mistakes made. It is advised that you provide an alternative contact if you are aware you will be on leave before your event start date.
Product Availability & Prices
Due to product availability, quality and unforeseen market price fluctuations, prices are subject to change without notice. However, once an order has been confirmed by the info@blueprintcatering.com.au office pricing is guaranteed.
We will make every effort to provide the exact product ordered, however, product availability and/or product quality may affect this at times. Where possible our sales staff will notify the client in advance of any necessary menu substitutions.
Refusal
info@blueprintcatering.com.au reserves the right to decline its services to any function that is not confirmed.
Delivery
Catering under the value of $50.00 may incur a delivery fee.
Charges for deliveries out of hours or to off-campus (The University of Melbourne Parkville) addresses will be determined on the individual catering order and also dependent on the location and parking access.
Bar Rates (per person)
1st Hour $20.00 I 2nd Hour $25.00 I 3rd Hour $30.00
Red and White wine
Beer, and Soft Drinks
Blueprint Catering can only provide drinks and tablecloths for function groups larger than 15 persons and where those functions are staffed. All other functions must specify their exact requirements when placing a catering request.
Please note One Bar Staff is allocated per 50 guests.
Additional costs may be incurred depending on location and nature of function.
Commitment to Food Safety
The management of Blueprint catering takes all reasonable precautions to fulfill our 'due diligence' responsibilities of providing safe food to our customers. Blueprint Catering operates under a Food Safety Program, which ensures that each process step is systematically analysed. Potential problems are identified and sufficient controls are put in place to reduce or eliminate risks.
Blueprint catering will not be held liable for the health and safety of our customers for any food removed from the venue or consumed more than sixty minutes after the specified service time.
Breakages and Loss
Clients are responsible for any costs associated with loss, theft, damage or breakages of Blueprint Catering?s equipment on loan and in use at functions. This includes the removal of catering equipment from the event room. Loss, theft, damages and breakages will be chargeable to the client for full replacement value.
Equipment
Please discuss with our staff any of your equipment requirements, eg; tables, tablecloths, napkins etc; and they will do their best to accommodate your needs.
Staffing
Standard staffing ratio:
1 staff member per 15 guests for a seated dinner
1 staff member per 20 guests for a cocktail function
1 bar person per 50 guests
Staffing for most functions between the hours of 9am and 4pm Monday to Friday will be inclusive of the catering order. Additional staff and staff for weekends, out of hours and larger functions will be quoted as per the requirements set by the Functions Manager charged at the rates listed below. Staffing rates are based on a minimum charge of three hours per person. For quotation purposes staffing hours should be considered as an estimation. Final hours will be added to the final invoice based on your actual function requirements.
Staffed functions attract the following additional charges:
Monday to Friday - $30 per hour per additional staff member
Saturday - $35 per hour per staff member
Sunday - $40 per hour per staff member
Public Holidays $45.00 per hour
Packages
Minimum number of attendees required for booking conference packages is 15 unless otherwise stated.
GST
All prices included in our menu are GST inclusive.
Payments of Accounts
Payment may be made by Credit Card, Cheque, or EFT. The Following Credit Cards are accepted; Master Card & Visa. Cheques are payable to Angerand Investments Pty Ltd Trading as Blueprint Catering.
We reserve the right to request a 30% deposit on orders over $500.00
All account enquiries should be directed to: info@blueprintcatering.com.au
